Why do I love what I do?

True leadership lies in guiding others to success. In ensuring that everyone is performing at their best, doing the work they are pledged to do, and doing it well.
— Bill Owens

In my experience, top performers come out of environments where team members understand the purpose of their work and experience psychological safety. And the root of both of those is trust. Neither projects, initiatives, nor organizations can be successful without empowered, valued team members. The foundation of everything I do comes from an established place of trust built on consistent empathy, clear communication, inclusive and safe spaces, and frequent iteration. Through the challenging landscapes of remote work, distributed teams, multi-level stakeholders, and human idiosyncrasies, I make sure that teams feel heard, validated, and driven towards success. 

From the foundation of trust, I work with organizational stakeholders to develop inclusive processes that empower their teams. Using my background in psychology, I research to understand organizational dynamics, reimagine processes and infrastructure, promote alignment across teams, operationalize goals, and keep teams and executives accountable to their deliverables. I collect and synthesize data to determine the most efficient and strategic way to accomplish our project and business objectives while ensuring team satisfaction. 

One of my most important responsibilities is to remember (and to remind others) that the members of my teams are not task robots; they are dynamic human beings who need structure, consistency, affirmation, and context. For their success, it is critical that they have a clear understanding of their value and how their work is contributing to something important. That’s where I come in. As a manager, I help team members feel connected and motivated at work, help them increase their efficiency, and challenge them to challenge themselves, all for the sake of their growth.

An effective manager is a good people manager. It is my pleasure and responsibility to connect with people as humans, to make sure they can be successful in their work environment, and to contribute to the scalable growth of our team and org. Team members and executive leaders trust that an initiative in my hands is one that will be successful.

To learn more about what team members say about working with me, click here.

You can have the best strategy and the best building in the world, but if you don’t have the hearts and minds of the people who work with you, none of it comes to life.
— Renee West
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